It depends on the size of your diffuser and the square footage of your space. Mist is gaseous and will expand to fill the space, so if you would like a stronger scent, use the diffuser in a smaller space (and vice versa) or add a little more drops of essential oils.
You place 3 - 5 drops of essential oil into the water reservoir directly. Diffusers are designed to mist essential-oil infused water, which is different from heat-based diffusers that evaporate essential oils over an open flame. ZAQ diffusers are a safe alternative to heat-based diffusers.
Not quite. Our diffusers are smaller and lighter than a humidifier. There were created to instantly distribute aromas into the air, rather than increase the humidity of a room. While there is a water component to a diffuser, it won’t increase the humidity significantly of your space.
Very little. When used in the appropriate space (each diffuser covers a different square footage), the change in humidity isn’t noticeable. General rule of thumb: the larger the water reservoir, the more square footage it will cover. See the diffuser specifications for exact room sizes.
No - our diffusers are designed to keep the mist and essential oils in the air rather than on your table or countertops. They run safely and cleanly throughout the day. Please ensure that the space above the mist outlet is clear of any obstructions.
They are designed to prevent this, however the use of too much essential oil in your water reservoir could cause oil transfer from the mist to surfaces. Check the diffuser manual for the exact amount of essential oil you should add to your diffuser.
Yes, all of our diffusers are compatible with citrus and other essential oils, blends and fragrances. However, please note that any oils marked as incompatible with diffusers are incompatible with our diffusers. Please clean the water reservoir frequently to remove any oil residue and maximize the lifespan of your diffuser.
Just fill the water to the water level indicator line and add a few drops of the essential oil or fragrance of your choice. Close the top cover in place and connect the AC adapter to the ZAQ. Press the power button and enjoy!
This depends on the diffuser model. All of our current models are plug-in operated. However the Mini has an option to run through a USB power source and the Tour can plug in to car cigarette lighter outlet.
We recommend frequent, regular cleanings. This will help extend the life of your diffuser and ensure it works properly. You should clean your diffuser when you change your essential oil or once every three days, whichever comes first.
No, you do not have a bad diffuser. This sometimes happens if there is a buildup of oil at the base of the water reservoir. To clean the water reservoir, rinse with fresh water and let it dry. Once the reservoir is completely dry, add half the usual amount of water and 4-5 drops of white vinegar. Let the diffuser run for about 3-4 minutes, empty the reservoir, and your diffuser will work like new again.
Yes you can! If you are using your diffuser and need to run some errands, you can turn it off and turn it back on again when you return. We suggest changing stagnant water once a day, to ensure the best aromatherapy experience. (So if you leave for the weekend, clean it out when you get back).
Depends on the diffuser model. Each of our diffusers is designed to provide you with the perfect amount of aromatherapy depending on the size of your space and the style of your home. See the diffuser manual for details on the square footage covered.
Depends on the diffuser model. We do our best to provide estimates on the box, in the manual and on our product pages. These estimates are based on water reservoir size, battery power (where applicable) and mist setting.
Unfortunately, no. If you would like to program your diffuser, we suggest trying a timer for your outlet, similar to one you would purchase for a lamp, and setting your diffuser up so that it is always in the “on” setting (to allow the timer to turn it off and on for you).
ZAQ diffusers are good for up to multiple years. If you would like to extend the lifespan of your diffuser, we suggest regular cleaning (once every three days or every time you change your essential oils) and periodic “thorough” cleanings (once every month or so); to thoroughly clean your diffuser:
Once the reservoir is completely dry, add half the usual amount of water and 4-5 drops of white vinegar.
Let the diffuser run for 3-4 minutes, empty the reservoir and your diffuser will work like new again.
All of our diffusers include a 1 Year Limited Warranty. Our Warranty covers any defects in the product - such as materials or craftsmanship - under normal consumer usage. To make a claim, contact the retailer or dealer where you purchased the diffuser for warranty claims. Or you can contact us directly.
To qualify, the diffuser must be shipped back to ZAQ. We will examine the diffuser and repair or replace with a diffuser of equal value*.
Our Warranty does not cover defects or damage caused by:
Improper care, misuse or accidental breakage
Use of scents/fragrances/oils that are not compatible with diffusers
Use of blends containing carrier oils like vegetable oil, jabba-oil or massage oils
*Returns and replacements depend on the results of our in-house evaluation; fees may be in effect.
Yes! In fact, we encourage you to try different “blends” of essential oils - it’s all part of the aromatherapy experience. Always use 3 - 5 drops of essential oils - but all of the drops don’t have to be the SAME essential oil!