WARRANTY SUPPORT FOR YOUR ZAQ PRODUCTAll of our diffusers include a 1 Year Limited Warranty. Our Warranty covers any defects in the product - such as materials or craftsmanship - under normal consumer usage. To make a claim, contact the retailer or dealer where you purchased the diffuser for warranty claims. Or you can contact us directly.
To qualify, the diffuser must be shipped back to ZAQ. We will examine the diffuser and repair or replace with a diffuser of equal value*.
Our Warranty does not cover defects or damage caused by:
|Improper care, misuse or accidental breakage||Use of scents/fragrances/oils that are not compatible with diffusers||Use of blends containing carrier oils like vegetable oil, jabba-oil or massage oils|